I read the legal mumbo jumbo, my ideas and requests now belong to you. Doesn't bother me. I just want to make an honest living but now everyone else gets to see this review.
1st and most important is the programming for deciding who gets a request for a trip. My biggest problem with this, by far, is McDonalds. In a major city/suburbs, we know there's one every couple of blocks or miles which means the customer requesting the delivery has chosen the closest restaurant and therefore lives within approximately 15 feet of where I'm picking up the food (obvious exaggeration but not by far). Since I don't get paid for my miles or time to said restaurant, why would I possibly be getting trips to a McDonald's 15 to even 25 minutes away when I'll only make $3-5 before tip, and come on, they ordered McD's for a reason... I ain't getting a tip. The amount of time it takes me to get to the restaurant should be directly correlated to the amount of time it will take to get to their home or place of business. Btw, McDonald's has been terrible at having orders ready in my experience. Waiting 10+ minutes in some cases and at such point, even giving up by cancelling because it's so ridiculous with no clear end in sight. They seem to be terrible at dealing with Uber... McDonalds is quite likely a major profit for Uber but should be dropped as a business completely in my opinion. As a driver, I hate the experience almost every time and have such chosen to cancel any trips that involve them since I can't tell ahead of time... as wrong as that may seem. Enough bad experiences enable doubt.
A tip to all you drivers out there... cancel McDonalds, make money. It's simple.
My second issue is destination trips while on just eats. When I'm a half hour or more from home in a major city, there's no way it should take long to get me a trip that takes me closer to home but alas, I've not once gotten a trip when I have a destination set. I can sit for 15+ minutes or simply drive home and get nothing. I'm not sure if it's a local problem ( for example, just my device) or a more serious problem like a flaw in the design. A friend of mine also claims no success with the feature.
Those issues all being made clear, I can make a living wage. But truly only by canceling McDonalds. They cost me time and money and I'm so far from okay with that. Uber, if you're listening, drivers make more money and I imagine you do too when it's not a 20 minute drive for an ice cream that's a two minute walk to the customer.